Frequently Asked Questions

This page is dedicated to answering some of the questions we are often asked by potential clients...

• "Do DJ-K DJs carry insurance?"   
  All DJ-K DJs are insured for liability.
  

• "Does The DJ Bring An Assistant?"
  We consider Bar and Bat Mitzvahs to be '2 Person' events; for these parties the DJ does bring an assistant.  For all other events, unless specifically requested, the DJ does not bring an assistant.
  

• "Can We Come See You Work?"
  We do not arrange for potential clients to come watch us at events.  We understand the value of seeing the DJ you're interested in 'in action'.  We have learned that arranging for someone else to come see us at a party can be very distracting.  More importantly, we feel that our clients deserve our un-divided attention at their event, and we don't want to be worrying about a party we might book in the future when we should be concentrating on performing our service to the best of our abilities.
  

• "How Can We Evaluate Your Work?"
  There is a Post-Party Questionnaires Page that previous clients have contributed to.  There are also 16 Post Party Questionnaire included in the brochure we send to your home.  You are welcome to contact any previous client if they've placed contact information on their letter.  Also, more often than not, we are referred by previous clients, or by people that have seen us work.
  

• "Can We Meet With Our DJ?"
  We strongly suggest meeting with your DJ at least once before your event, when possible.  We often are interviewed by potential clients in their homes before we're hired, and we're happy to meet with our clients as the date of their event approaches.
  

• "Can We Ask To Turn Down The Music If It's Too Loud?"
  One of the benefits of hiring a DJ-K DJ is our ability to listen to our clients, be it during the planning phase of the party, or during the party itself.  If you or your guests find the music too loud, please let us know!
  

• "What Happens If I Miss My Retaining Fee Due-Date?"
  Contracts and retaining fees are usually due 2 weeks after being mailed to you.  If we haven't received the contract and retaining fee by the due date, your party date is once again considered "open", and you are no longer "penciled in".  If you still want the date "held", please call to let us know.  Also, if you've decided NOT to use DJ-K Productions, a call or email letting us know would be greatly appreciated.
  

• "When is the best time for a client to reach you by phone?"
  We of course have voice mail, but because we keep crazy hours, the best way to communicate is via email.  The easier way to answer that question is by pointing out the worst times to try to get in touch with us:  Fridays and Saturdays!  These are the days when we're DJing, and unless there's some kind of emergency, we aren't really available to return calls until the following Monday.  We try to return all calls and emails within 24 hours of receiving them.
  

• "When should I book my DJ?"
  At the risk of giving what will seem like an obvious answer, it's never too soon to book your DJ.  We often book parties well over a year in advance.  Consider the advantages to you if you do book early:  You'll lock in the DJ you want, and chances are, you'll book at a better rate than if you wait.  Booking early, if you know what and who you want, is always a good idea, whether you're booking a DJ, Photographer, Videographer, or location.
  

• Do YOU have a question for us? 
  Email us at ken@djkproductions.com